Privacy policy

Privacy Policy – Mini Pinoy Grill

Last Updated: September 2025

This Privacy Policy describes how www.minipinoygrill.com.au (the “Site,” “we,” or “us”) collects, uses, and discloses your Personal Information when you visit, interact with, or make a purchase from the Site.

1. Contact Information

If you have questions, want more information about our privacy practices, or would like to make a complaint, you may contact us:

2. Collecting Personal Information

When you visit the Site, we collect certain information about your device, interactions with the Site, and information necessary to process your purchases. In this Privacy Policy, we refer to any information about an identifiable individual as “Personal Information.”

Device Information

  • Purpose: To load the Site accurately and perform analytics to optimize our Site.
  • Source: Automatically collected via cookies, log files, web beacons, tags, or pixels.
  • Shared With: Shopify and analytics providers.
  • Data Collected: Browser version, IP address, time zone, cookie information, products you view, search terms, and how you interact with the Site.

Order Information

  • Purpose: To provide products or services, process payments, arrange shipping, communicate with you, and screen orders for fraud.
  • Source: Collected directly from you.
  • Shared With: Shopify and payment/shipping providers.
  • Data Collected: Name, billing/shipping address, payment details, email, and phone number.

Customer Support Information

  • Purpose: To provide customer support.
  • Source: Collected directly from you.
  • Data Collected: Name, contact details, and support request content.

Phone Number Collection & Use

We may collect your phone number when you place an order, sign up for updates, or opt in to SMS notifications. Phone numbers are used for:

  • Order confirmations and updates
  • Customer support communications
  • SMS marketing (if you opt in)
  • Abandoned cart reminders (see below)

We do not sell or rent your phone number to third parties.

Location Tracking & Location-Based Services

If enabled, we may collect your device’s location to:

  • Show relevant store or product information
  • Improve your shopping experience
  • Provide local promotions (if you opt in)

You can disable location tracking in your device settings.

3. Cookies & Tracking Technologies

We use cookies to improve your browsing experience. These cookies help:

  • Remember what’s in your cart
  • Save preferences (such as region selection)
  • Analyse site usage
  • Deliver targeted ads

Mini Pinoy Grill also uses cookies to determine when a cart has been abandoned. If you have opted in to SMS, we may send you cart reminder messages.

4. Sharing Personal Information

We share your Personal Information with service providers to help us provide services. For example:

  • Shopify: Powers our store (Shopify Privacy Policy)
  • Payment & Shipping Providers: To process payments and fulfill orders
  • Analytics & Marketing Partners: For targeted advertising (e.g., Google Analytics)

Exclusion: Text messaging originator opt-in data and consent will not be shared with any third parties.

5. Behavioural Advertising

Your Personal Information may be used for targeted ads or marketing communications. You can opt out by visiting:

6. Lawful Basis (GDPR)

If you are a resident of the EEA or UK, we process your Personal Information under:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Protection of vital interests
  • Our legitimate interests (not overridden by your rights)

7. Retention

We retain order information unless you ask us to delete it. Cookie data is retained based on its expiration date (usually 30 days to 2 years).

8. Automatic Decision-Making

Our processor Shopify uses limited automated decision-making to prevent fraud. This does not have a legal or otherwise significant effect on you.

9. Selling Personal Information (CCPA)

Our Site may “sell” Personal Information as defined under the CCPA. You can opt out of such “sales” by contacting us via email.

We do not sell information of minors under 16 without affirmative authorization.

10. Your Rights

You have the right to:

  • Access, update, or erase your Personal Information
  • Request data portability
  • Opt out of targeted ads
  • Withdraw consent

Contact us at bookings@minipinoygrill.com.au to exercise these rights.

11. Do Not Track

Because there is no consistent industry standard for Do Not Track signals, we do not alter our data collection in response to such signals.

12. Security

We use SSL/TLS encryption, secure servers, and access controls to protect your information, but no transmission over the internet is completely secure.

13. Minors

The Site is not intended for individuals under 13. If you believe we have collected information from a child, contact us to request deletion.

14. Changes

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Significant updates will be communicated on our site.

By using our Site, you agree to this Privacy Policy.