Shipping policy

Shipping Policy – Mini Pinoy Grill

All orders are dispatched within 2–4 business days of payment confirmation.
Standard and express shipping options are available at checkout.
Shipping times vary by location but generally take 2–8 business days within Australia.
Tracking details will be provided via email once your order has been shipped.

Mini Pinoy Grill currently ships internationally, including to the USA.
Shipping rates are calculated at checkout based on destination and order weight.
Delivery times vary by carrier and destination; customs processing may cause delays outside of our control.

Due to recent changes in U.S. tariffs and import regulations, additional customs duties, taxes, or clearance fees may apply to shipments entering the United States.
These costs are the responsibility of the customer and are not included in your purchase price or shipping fee.
Some items may be restricted or delayed at U.S. customs. Please check your local import rules before placing an order.

Mini Pinoy Grill takes great care to ensure your order is packed securely and dispatched promptly.
Once an order leaves Australia and is handed over to an international carrier, Mini Pinoy Grill is not responsible for delays, damage, loss, seizure, or additional charges incurred during transit or at customs clearance.
We recommend monitoring your tracking information closely and contacting your local postal service or customs office for any delivery issues outside Australia.

If your order is delayed or appears lost, please contact us at hello@minipinoygrill.com.au and we will assist where possible.
However, Mini Pinoy Grill cannot guarantee delivery timelines for international shipments due to factors beyond our control.